Swiss Garden Beach Resort Kuantan

ex. Swiss Garden Resort & Spa

2656-2657 Mukim Sungai Karang Balok Beach, Beserah, Kuantan, Malaysiashow map
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Highlights
7
GoodBased on  262 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Malaysia

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Overview

The 4-star Swiss Garden Beach Resort Kuantan is located just minutes away from the sandy beach. Swiss Garden Beach Resort Kuantan has been welcoming guests to its individual rooms since 1998.

The hotel is set in a strategic location 9 km away from Natural Batik Factory. There are a zoo and a stadium in the area.

Nearby points of interest include a temple and a museum.

30 minutes drive will take guests to Kuantan airport.

Rooms

For a comfortable stay Swiss Garden Beach Resort Kuantan offers 304 rooms on 4 floors featuring free wireless internet, TV with satellite channels, a safe, a balcony and a work area. Guests will admire views across the South China Sea from the rooms. The guestrooms feature en suite bathrooms with a shower, a hairdryer and a spa bathtub along with a small fridge, a microwave and an electric kettle as well as exclusive furniture.

Eat & Drink

A breakfast is served in the restaurant. The onsite restaurant specializes in Chinese cuisine. The lobby bar has billiards, live music and a terrace to offer and serves cocktails, tea and refreshments.

A buffet breakfast is served at affordable prices. 

Services

Guests are welcome to use a free private car park, a storage room and a convenience shop for general purposes and a business center, a meeting room and a catering service for business needs.

Relax

The hotel caters to families with cribs, a mini club and a play area. On-site amenities for fitness include a gym and a fitness center.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Private parking is possible on site for free.

Year renovated:   2007.  Number of floors:   4.  Number of rooms:   304.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

On-site car park

24-hour services

24-hour reception

24-hour room service

24-hour security

Babysitting

Paid babysitting/ Child services

Swimming pool

Saltwater pool

Air conditioning
Facilities for kids

Game room

Children's play area

Children's pool

Kids club

Private beach

Beach access

Private beach

Sun loungers

Beach umbrellas

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tobogganing
  • Tennis court
  • Volleyball
  • Table tennis
  • Archery

Services

  • Airport shuttle
  • 24-hour room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wake up service
  • Shops/Commercial services

Dining

  • Restaurant with air conditioning
  • Cafe
  • Poolside snack bar
  • Dinner
  • Catering service

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Saltwater pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Night club
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • Sea view
  • Garden view
  • Pool view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Sitting area
  • Terrace
  • Balcony
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Shower
  • Hair dryer
  • Washing machine
  • Slippers
  • Free toiletries
  • Bathroom telephone

Self-catering

  • Kitchenette
  • Electric kettle

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Paid films
  • International calls
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Kuantan (KUA)14.2 mi
Kerteh (KTE)43.5 mi
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Reviews
6.6
GoodBased on  262  reviews
  • 7.4
    Very good

    various facilities availble for the kids to enjoy. swimming pools, playground, gaming center etc

    beach activities were almost none. perhaps due to the timing as well.

  • 5.0
    Guest rating

    I enjoyed the beach side view.

    cleanliness of room was not satisfying and not up to expectation

  • 5.0
    Guest rating

    Out side view and good layout of the room

    Staff not service oriented

  • 5.8
    Guest rating

    Nice location on the beach.

    Fairly small pool. Our "deluxe seaview" room was not at all special and only had a tiny bit of sea view when standing at the window. Mostly the room faced into the other wings of the building. Room 8401. Not pleased. Restaurant was crowded. Menu not great. Didn't offer us drinks.

  • 5.0
    Guest rating

    they rent out noisy beach buggies. noisy and dangerous for people lazing on the beach. the fire doors for the lift lobbies are unsightly. the corridors are cheerless at best. quite a turnoff. the reception staff don't smile. very uptight. they must have a terrible boss.

  • 5.8
    Guest rating

    Rooms are okay

    Reception staff uptight. Could barely smile. They must suffer under a terrible supervisor/manager. This is so unlike the people of the area.

  • 7.0
    Very good

    The hotel facilities, and also the buffet breakfast.

  • 5.8
    Guest rating

    The spa is awesome.

    On the first day, we ask for a prayer mat for my muslim friend. All we got was a lady calling back our room 5 mins later to confirm our request, but the mat never did arrive. The restaurant staffs tried their hard but they could be much much better with supervision and follow tthru. And the least is smile.....

  • 6.6
    Good

    The paint ball shooting and beach scooter riding.

    Wrong information on the season for turtle coming to the shore for laying eggs. Not very attentive response from the staff at spa and the cafe. Strong smell within in the family room and also terrible smell at the oading\unloading area.

  • 4.6
    Guest rating

    The room provided to me was nice

    Asst Front office manager and the reception staff not kind enough and not provided as promise....

  • 6.6
    Good

    Reasonably good location to move to other places of interest.

    Whole room smelled of something chemical, could be insecticide. The smell was trapped deeply in the pillow we slept on and caused nose allergy to some of us. Hopefully it is not harmful to our body. Room looked a little run-down, toilet was new and clean. Breakfast can be better with a slightly wider spread.

  • 5.8
    Guest rating

    We stay on deluxe seaview room. The room is comfortable but very little seaview.

    Too far from town. Abt 30 min drive.

  • 7.4
    Very good

    The beach is clean and the rooms are comfortable. Staffs are very efficient.

  • 4.6
    Guest rating

    Service is not up to standard. We checked in at 3pm and the designated room is still not available though the check in time is 3pm. When we ask for directions to certain eateries in Kuantan, the front desk is not very helpful.Rooms are not very clean

  • 7.4
    Very good

    The hotel services is good enough for me. Worth for money. The receptionist is friendly and go extra-miles by persuade my family n me wth their 'welcome drink'.

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Highlights
7
GoodBased on  262 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in Malaysia

Use Badge
Good to know
Check-infrom 12 pmFREECheck-outuntil 3 pmFREE
Children & extra bedsAll children0 - 2 yearsCotFREEExisting beddingFREEOne child3 - 12 yearsExisting beddingFREEExtra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Kuantan (KUA)14.2 mi
Kerteh (KTE)43.5 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
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